Check the box that says delete the software for this device.Right-Click on start button> click device manager> expand Network adapters>then select the network drivers that are listed and right-click on it and uninstall the drivers.First, check if the computer connects using a hardwired Ethernet cable on a wired connection.Did you check with a hardwired Ethernet cable to see if it goes online on a wired connection?.Did this happen after a windows or software update?.Kudos to you for that.įor better clarity and to assist you better, I would require more information regarding this: I will be really glad to assist you here.įabulous description and superb diagnosis of the issue before posting. I understand that the computer has Wi-Fi connectivity issues. Thank you for taking an interest in the HP community. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. ![]() DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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